Privacy Policy
This Policy applies to the Brand Home Textile Network website, mobile pages, administration portal, and other services that reference it. The operator published by the platform acts as the personal information processor for processing conducted through these services.
Important: Application materials may contain sensitive business or personal information. Submit only information you are authorized to provide and obtain any required authorization before providing another person’s information.
1. Information We Collect
We collect only information reasonably necessary for specified purposes. Fields vary by feature.
- Information you submit, including contact details, consultation content, company and brand information, licenses, trademark documents, and application materials.
- Account and activity records, including roles, permissions, logins, edits, reviews, publishing, lead follow-up, and security audit records.
- Technical data such as IP address, browser and device type, access time, page path, referral source, essential cookies, analytics events, and error logs.
- If paid services are introduced, order, plan, payment status, and invoice details; regulated payment providers generally process full payment credentials.
2. How We Use Information
We use information to process franchise inquiries, route leads to the selected brand, review and provision brand accounts, operate brand pages and management tools, provide support and analytics, prevent abuse, protect system security, resolve disputes, and meet legal obligations. We will seek separate consent where required for a materially different purpose.
3. Sensitive and Optional Information
Contact details and documents containing natural-person identifiers may be sensitive. We process them only where specifically necessary and apply enhanced safeguards. Optional information may be withheld, although the related verification or contact feature may then be unavailable.
4. Sharing, Processors, Transfers, and Disclosure
We share necessary inquiry details with the brand you select. That brand is responsible for its own subsequent lawful processing. Service providers may process limited data for cloud hosting, storage, messaging, security, analytics, or support under contractual restrictions.
We do not sell personal information. A business transfer may involve data only with required notice and continued protection. We publicly disclose personal information only with separate consent or another lawful basis.
5. Cookies and Similar Technologies
Essential cookies may support sessions, language, security, and preferences. Analytics may measure service use. Browser settings can limit cookies, but disabling essential cookies may prevent login, forms, or administration features from working. Non-essential advertising tracking, if introduced, will include legally required notice and choices.
6. Storage Location and Retention
Information collected in mainland China is generally stored there. Any necessary cross-border transfer will follow applicable procedures.
We retain information only for the shortest period needed for the stated purpose, contract performance, disputes, and legal duties, then delete or anonymize it. Isolated backups may remain until safely overwritten. Mandatory retention rules prevail.
7. Security and Incident Response
We use reasonable access control, authentication, transmission protection, audit, backup, minimization, and personnel measures. No online system can guarantee absolute security.
If a breach, alteration, or loss occurs or is likely, we will take remedial action and provide regulatory and individual notices as required by law.
8. Your Rights
Subject to applicable law, you may request access, a copy, correction, completion, deletion, consent withdrawal, account cancellation, restriction or objection, and an explanation of our rules. Withdrawal does not invalidate prior processing. We may verify identity and may decline requests where the law permits, with reasons.
9. Minors
The services are intended primarily for adults and business users. A child under 14 must not independently submit an inquiry, create an account, or apply for brand onboarding. Where use is necessary, a guardian must review and consent.
10. Third-Party Services
Links or integrations operated by brands, maps, payments, or other providers are governed by their own privacy rules. We select providers with reasonable care but do not control their independent processing.
11. Policy Updates
We may update this Policy for business, technical, or legal changes. Material changes will be communicated by an appropriate notice, and renewed consent will be obtained where required. Updates do not retroactively reduce statutory rights.
12. Contact
Submit privacy questions, complaints, or rights requests through the contact details published in the website footer, regulatory filing, or platform notices. We may request information necessary to verify identity and will respond within applicable legal time limits.
